Preparing for Your Visit or Stay

Patients are our top priority. That’s why every member of our team strives to meet your needs with the highest medical services while ensuring a pleasant and welcoming experience. Whether you are here for an outpatient procedure or if you will be staying with us for a longer time, we encourage you to let us know of any questions or concerns you might have so that your time with us will be as comfortable as possible.

During or after your stay with us, you may be asked about your experience. We hope you will respond frankly. Only by hearing from patients like you can we know if we are doing a good job and find ways to improve our services. We encourage you to write to us about any specific problems, questions or compliments you may have.

Hospital Access & Parking

Parking for patients and visitors is conveniently located in the front parking lot. Emergency Department parking is in the side lot adjacent to the Emergency Department entrance. Parking for both Outpatient Services and New Impressions Labor & Delivery is located in the back parking lot.

Please note that the Outpatient & New Impressions entrance along with the front lobby entrance are closed between 10:00 PM and 5:30 AM, and all patients and visitors must enter through the Emergency Department during these hours.

What to Bring or Not to Bring

Please bring the following to streamline your admittance into the Stephens County Hospital system:

  • Personal identification (examples include your driver’s license, military ID or passport).
  • Medical insurance information and identification cards and documents showing the amount of medical insurance co-payment, deductibles or fees for service as they relate to your insurance coverage.
  • An accurate list of your current medications and any over-the-counter vitamins and herbs you may be taking for your doctor and nurse to review. You may also bring your medication bottles but please be advised you can not take any medicine other than what is provided to you by the hospital during your stay.
  • DO NOT bring valuable items such as jewelry or large sums of money. Leave valuables and excess property at home or with a family member.


A registration process will be completed to record your visit to the hospital. You will be asked for information about yourself, your family, where you work and what type(s) of health insurance coverage you have. You will be asked to sign a consent form that gives the hospital and its staff permission to provide you health care and to bill your insurance so the hospital will be paid directly.